Return & Refund Policy

Last updated: July 3, 2026

Thank you for shopping with [Your Store Name]. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all accessories, manuals, and tags (if applicable).

• Be accompanied by proof of purchase.

Non-Returnable Items

The following items cannot be returned:

• Gift cards.

• Personalized or custom-made products.

• Perishable goods.

• Hygiene or personal care items that have been opened.

• Products damaged due to misuse or normal wear and tear.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Return Shipping

Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless required by law.

Exchanges

We only replace items if they are defective, damaged, or if the wrong product was sent.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: 

Business Name: